[{"data":1,"prerenderedAt":120},["ShallowReactive",2],{"help-article-client-profile":3,"help-articles-nav":10},{"id":4,"category":5,"title":6,"description":7,"lastUpdated":8,"content":9},"client-profile","Admin","Settings & Business Profile","Manage your business details, preferences, billing, and account settings in Forkto.","2026-03-18T00:00:00.000Z","\u003Cp>The Settings page is your central hub for managing everything about your Forkto account — from business details and preferences to billing, team access, and data exports. You’ll find it by clicking \u003Cstrong>Settings\u003C/strong> in the app.\u003C/p>\n\u003Ch2>Navigating Settings\u003C/h2>\n\u003Cp>Settings is organised into four groups:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Account & Subscription\u003C/strong> — Business Details, Preferences, Billing\u003C/li>\n\u003Cli>\u003Cstrong>Organisation\u003C/strong> — \u003Ca href=\"/help/user-management\">Users\u003C/a>, \u003Ca href=\"/help/locations-management\">Locations\u003C/a>, Departments, \u003Ca href=\"/help/suppliers-management\">Suppliers\u003C/a>, Customers\u003C/li>\n\u003Cli>\u003Cstrong>Access Control\u003C/strong> — Auditor Access, Supplier Access (covered in the \u003Ca href=\"/help/user-management\">User Management\u003C/a> guide)\u003C/li>\n\u003Cli>\u003Cstrong>Support & Data\u003C/strong> — Support Pin, Data Export, Legal & Privacy\u003C/li>\n\u003C/ul>\n\u003Cp>Click any card to open that section. Use the back button to return to the Settings menu.\u003C/p>\n\u003Ch2>Business Details\u003C/h2>\n\u003Cp>This is where you view and update your company information.\u003C/p>\n\u003Cp>\u003Cstrong>What’s shown:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Personal Details\u003C/strong> — your name, direct phone number, and direct email.\u003C/li>\n\u003Cli>\u003Cstrong>Business Information\u003C/strong> — business name, phone, email, address, and website.\u003C/li>\n\u003Cli>\u003Cstrong>Compliance Information\u003C/strong> — EC number and VAT number (if applicable).\u003C/li>\n\u003Cli>\u003Cstrong>Member Since\u003C/strong> — the date your account was created.\u003C/li>\n\u003C/ul>\n\u003Cp>\u003Cstrong>To edit your details:\u003C/strong>\u003C/p>\n\u003Col>\n\u003Cli>Click \u003Cstrong>‘Edit Details’\u003C/strong> (admin only).\u003C/li>\n\u003Cli>Update any of the fields.\u003C/li>\n\u003Cli>Click \u003Cstrong>‘Save’\u003C/strong> to apply your changes, or \u003Cstrong>‘Cancel’\u003C/strong> to discard.\u003C/li>\n\u003C/ol>\n\u003Ch2>Preferences\u003C/h2>\n\u003Cp>Preferences let you configure how Forkto works for your business.\u003C/p>\n\u003Ch3>Currency\u003C/h3>\n\u003Cp>Select your \u003Cstrong>currency\u003C/strong> from the dropdown. This affects how monetary values are displayed across the app.\u003C/p>\n\u003Ch3>Email Reports\u003C/h3>\n\u003Cp>Toggle \u003Cstrong>‘Enable end of day email report’\u003C/strong> to receive a daily summary email sent to your business email address.\u003C/p>\n\u003Cul>\n\u003Cli>By default, reports are sent at \u003Cstrong>8:00 PM\u003C/strong>.\u003C/li>\n\u003Cli>Toggle \u003Cstrong>‘Customise send time’\u003C/strong> to choose a different hour (between 3 PM and 11 PM).\u003C/li>\n\u003C/ul>\n\u003Ch3>Intake Configuration\u003C/h3>\n\u003Cp>If your account includes intake features (Meat, Ingredients, or Packaging), you can configure custom pass/fail questions that appear during the intake process.\u003C/p>\n\u003Ch2>Billing & Subscription\u003C/h2>\n\u003Cp>The Billing section shows your subscription status and payment details.\u003C/p>\n\u003Cp>\u003Cstrong>What’s displayed:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Subscription status\u003C/strong> — whether your plan is active or set to cancel.\u003C/li>\n\u003Cli>\u003Cstrong>Amount and billing interval\u003C/strong> — what you pay and how often.\u003C/li>\n\u003Cli>\u003Cstrong>Next billing date\u003C/strong> — when your next payment is due.\u003C/li>\n\u003Cli>\u003Cstrong>Payment method\u003C/strong> — the card on file (brand and last 4 digits).\u003C/li>\n\u003Cli>\u003Cstrong>Recent invoices\u003C/strong> — your most recent invoices with status and links.\u003C/li>\n\u003C/ul>\n\u003Cp>If no payment method is on file, you’ll see a warning with an \u003Cstrong>‘Add Payment Method’\u003C/strong> button.\u003C/p>\n\u003Cp>Click \u003Cstrong>‘Manage’\u003C/strong> to open the billing portal where you can update your payment method, view all invoices, or manage your subscription.\u003C/p>\n\u003Ch2>Support Pin\u003C/h2>\n\u003Cp>The Support Pin is a \u003Cstrong>rotating 6-digit code\u003C/strong> that refreshes every 60 seconds. Use it to verify your identity when contacting Forkto support.\u003C/p>\n\u003Cp>Simply open this section and read the pin to the support agent when asked.\u003C/p>\n\u003Ch2>Data Export\u003C/h2>\n\u003Cp>Export a complete backup of all your business data as a ZIP file.\u003C/p>\n\u003Cp>\u003Cstrong>What’s included:\u003C/strong>\u003C/p>\n\u003Cul>\n\u003Cli>Audits and compliance records\u003C/li>\n\u003Cli>Users and access control data\u003C/li>\n\u003Cli>Locations and departments\u003C/li>\n\u003Cli>Temperature logs\u003C/li>\n\u003Cli>Food records\u003C/li>\n\u003Cli>HACCP plans\u003C/li>\n\u003Cli>Deliveries and intake records\u003C/li>\n\u003Cli>Stock and inventory data\u003C/li>\n\u003Cli>Products and recipes\u003C/li>\n\u003Cli>Issues and complaints\u003C/li>\n\u003Cli>Photos, documents, and files\u003C/li>\n\u003C/ul>\n\u003Cp>To export:\u003C/p>\n\u003Col>\n\u003Cli>Click \u003Cstrong>‘Export All Data’\u003C/strong>.\u003C/li>\n\u003Cli>Wait for the download to complete — this may take a moment depending on the size of your data.\u003C/li>\n\u003Cli>The ZIP file will be saved to your device.\u003C/li>\n\u003C/ol>\n\u003Cp>\u003Cstrong>Note:\u003C/strong> Sensitive authentication data (passwords, PINs, tokens) is automatically removed from the export for security.\u003C/p>\n\u003Ch2>Legal & Privacy\u003C/h2>\n\u003Cp>Quick links to Forkto’s legal documents:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Privacy Policy\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>Terms of Service\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>End User License Agreement (EULA)\u003C/strong>\u003C/li>\n\u003C/ul>\n\u003Cp>Each link opens the relevant page on the Forkto website.\u003C/p>\n\u003Ch2>Changing Your Password\u003C/h2>\n\u003Cp>Password changes are managed from your \u003Cstrong>personal profile\u003C/strong>, not from Settings:\u003C/p>\n\u003Col>\n\u003Cli>Click your profile or navigate to your \u003Cstrong>Profile\u003C/strong> page.\u003C/li>\n\u003Cli>Go to the \u003Cstrong>Security\u003C/strong> tab.\u003C/li>\n\u003Cli>Enter your current password, then your new password and confirmation.\u003C/li>\n\u003Cli>Click \u003Cstrong>‘Change Password’\u003C/strong> to save.\u003C/li>\n\u003C/ol>\n\u003Ch2>Auditor Access\u003C/h2>\n\u003Cp>Auditors can only view \u003Cstrong>Business Details\u003C/strong>, the \u003Cstrong>Support Pin\u003C/strong>, and \u003Cstrong>Legal & Privacy\u003C/strong> from Settings. All other sections are hidden from the auditor role.\u003C/p>\n\u003Chr>\n\u003Cp>Keep your business details, payment method, and preferences up to date to get the most out of Forkto. Use the Data Export feature periodically to maintain a backup of your records.\u003C/p>\n",[11,16,21,26,31,36,41,46,51,56,61,66,71,73,78,83,88,93,98,104,110,115],{"id":12,"category":5,"title":13,"description":14,"lastUpdated":8,"excerpt":15},"allergens","Allergen Management","Learn how to manage allergen information for your menu items and generate allergen matrix reports in Forkto.","\nThe Allergens page in Forkto lets you track which of the 14 major allergens are present in your menu items. You can view your allergen data as a matr...",{"id":17,"category":5,"title":18,"description":19,"lastUpdated":8,"excerpt":20},"audits","Audits","Learn how to create, perform, and score internal and external audits in Forkto.","\nThe Audits feature in Forkto lets you perform structured audits of your business — covering hygiene, structural, and management standards. You can re...",{"id":22,"category":5,"title":23,"description":24,"lastUpdated":8,"excerpt":25},"check-form-builder-management","Check Form Builder & Management","Learn how to create, manage, and customise check forms for your food business using Forkto's Check Form Builder.","\nThe Check Form Builder lets you create custom digital forms for operational checks in your business — things like opening checklists, cleaning schedu...",{"id":27,"category":5,"title":28,"description":29,"lastUpdated":8,"excerpt":30},"clock-in-clock-out","Clock In / Clock Out","Learn how to track working hours using Forkto's Clock In / Clock Out feature for accurate time management.","\nThe Clock In / Clock Out feature in Forkto lets your team record their working hours. Staff clock in at the start of a shift and clock out when they ...",{"id":32,"category":5,"title":33,"description":34,"lastUpdated":8,"excerpt":35},"complaints","Complaints","Learn how to log, track, and resolve supplier complaints in Forkto.","\nThe Complaints feature in Forkto lets you log and track complaints against suppliers when there's an issue with a meat delivery. You can document the...",{"id":37,"category":5,"title":38,"description":39,"lastUpdated":8,"excerpt":40},"departments","Departments","Learn how to create and manage departments to organise your team and control access to data in Forkto.","\nDepartments in Forkto let you organise your team into groups — such as Kitchen, Front of House, or Production. Departments control which data team me...",{"id":42,"category":5,"title":43,"description":44,"lastUpdated":8,"excerpt":45},"files-management","Files Management","Learn how to upload, organise, and manage important documents for your food business using Forkto's Files section.","\nThe Files page in Forkto gives you a central place to store and manage important documents for your business — things like certificates, policies, su...",{"id":47,"category":5,"title":48,"description":49,"lastUpdated":8,"excerpt":50},"intakes","Intakes","Learn how to book in meat, ingredients, packaging, and deliveries using Forkto's intake system.","\nIntakes in Forkto are how you record goods arriving at your business. When you book in a delivery of meat, ingredients, or packaging, the items are a...",{"id":52,"category":5,"title":53,"description":54,"lastUpdated":8,"excerpt":55},"issues","Issues & Corrective Actions","Learn how to create, track, and resolve issues and corrective actions in Forkto to maintain food safety standards.","\nThe Issues feature in Forkto helps you track problems and corrective actions across your business. Issues can be created manually or generated automa...",{"id":57,"category":5,"title":58,"description":59,"lastUpdated":8,"excerpt":60},"locations-management","Locations Management","Learn how to add, edit, and manage the locations of your food business in Forkto.","\nThe Locations page in Forkto lets you manage all the physical sites your business operates from. Each location can have its own address, temperature ...",{"id":62,"category":5,"title":63,"description":64,"lastUpdated":8,"excerpt":65},"products","Products","Learn how to produce, track, and label products from your recipes in Forkto.","\nThe Products section in Forkto is where you produce finished products from your [recipes](/help/recipes). When you run a production, stock is consume...",{"id":67,"category":5,"title":68,"description":69,"lastUpdated":8,"excerpt":70},"reports","Reports","Learn how to view, filter, and export reports across all areas of your business in Forkto.","\nThe Reports section in Forkto gives admins and auditors a central place to view and export data from across the platform — intake records, temperatur...",{"id":4,"category":5,"title":6,"description":7,"lastUpdated":8,"excerpt":72},"\nThe Settings page is your central hub for managing everything about your Forkto account — from business details and preferences to billing, team acce...",{"id":74,"category":5,"title":75,"description":76,"lastUpdated":8,"excerpt":77},"staff-rota","Staff Rota","Learn how to schedule shifts, manage your team's rota, and let employees view their own schedules in Forkto.","\nThe Staff Rota in Forkto lets you plan your team's work schedule on a weekly calendar. Admins build the rota and publish it, and employees can view t...",{"id":79,"category":5,"title":80,"description":81,"lastUpdated":8,"excerpt":82},"stock-management","Stock Management","Learn how to view and manage your stock levels across all intake types in Forkto.","\nThe Stock page in Forkto gives you a unified view of your inventory across all intake types — meat, ingredients, packaging, deliveries, and produced ...",{"id":84,"category":5,"title":85,"description":86,"lastUpdated":8,"excerpt":87},"suppliers-management","Suppliers Management","Learn how to add, view, and manage your food suppliers in Forkto to keep your supply chain organised.","\nThe Suppliers page in Forkto lets you maintain a directory of all your food suppliers, including their contact details, delivery schedules, and certi...",{"id":89,"category":5,"title":90,"description":91,"lastUpdated":8,"excerpt":92},"training","Training","Learn how to create training courses, assign them to team members, and track completion in Forkto.","\nThe Training feature in Forkto lets you create training courses from PDF documents, assign them to team members, and track who has completed their tr...",{"id":94,"category":5,"title":95,"description":96,"lastUpdated":8,"excerpt":97},"user-management","User Management","Learn how to add, manage, and organise your team members in Forkto, including roles, locations, and access control.","\nUser Management in Forkto lets you add team members, assign roles, control what they can access, and organise them by location. You'll find it under ...",{"id":99,"category":100,"title":101,"description":102,"lastUpdated":8,"excerpt":103},"recipes","Food Management","Recipes","Learn how to create and manage recipes in Forkto, including adding ingredients from stock, setting up labelling details, and producing products.","\nRecipes in Forkto let you define the ingredients, quantities, and details for the food products your business makes. Once a recipe is set up, you can...",{"id":105,"category":106,"title":107,"description":108,"lastUpdated":8,"excerpt":109},"checks","Health & Safety","Checks","Learn how to perform, view, and manage operational checks to maintain standards in your food business.","\nChecks in Forkto let your team complete digital check forms — things like opening checklists, cleaning schedules, delivery inspections, or any other ...",{"id":111,"category":106,"title":112,"description":113,"lastUpdated":8,"excerpt":114},"food-temperature-records","Food Temperature Records","Learn how to log, view, and manage temperature records for food preparation stages to ensure compliance with health and safety standards.","\nFood Temperature Records in Forkto lets you track the temperature of food items through each stage of preparation — cooking, cooling, reheating, hot-...",{"id":116,"category":106,"title":117,"description":118,"lastUpdated":8,"excerpt":119},"temperature-logging","Temperature Logging","Learn how to log, monitor, and manage temperature readings to maintain food safety standards in your business.","\nTemperature Logging in Forkto helps you record and track the temperatures of your fridges, freezers, and other storage areas. Keeping on top of your ...",1779266070439]