[{"data":1,"prerenderedAt":120},["ShallowReactive",2],{"help-article-suppliers-management":3,"help-articles-nav":10},{"id":4,"category":5,"title":6,"description":7,"lastUpdated":8,"content":9},"suppliers-management","Admin","Suppliers Management","Learn how to add, view, and manage your food suppliers in Forkto to keep your supply chain organised.","2026-03-18T00:00:00.000Z","\u003Cp>The Suppliers page in Forkto lets you maintain a directory of all your food suppliers, including their contact details, delivery schedules, and certification information. Supplier records also link into your intake logs for full traceability.\u003C/p>\n\u003Ch2>Overview\u003C/h2>\n\u003Cp>You can access Suppliers from the \u003Cstrong>Home dashboard\u003C/strong> or under \u003Cstrong>Settings\u003C/strong>. The page shows:\u003C/p>\n\u003Cul>\n\u003Cli>A \u003Cstrong>‘New Supplier’\u003C/strong> button at the top.\u003C/li>\n\u003Cli>A \u003Cstrong>search bar\u003C/strong> to filter suppliers by name or goods supplied.\u003C/li>\n\u003Cli>A \u003Cstrong>Show/Hide Archived\u003C/strong> toggle to reveal archived suppliers.\u003C/li>\n\u003Cli>Your suppliers displayed in two formats:\n\u003Cul>\n\u003Cli>\u003Cstrong>Card view\u003C/strong> — a grid of cards showing each supplier’s details at a glance.\u003C/li>\n\u003Cli>\u003Cstrong>Table view\u003C/strong> — a compact table below the cards showing Name, Plant ID, Location, and Website.\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ul>\n\u003Ch2>Adding a Supplier\u003C/h2>\n\u003Cp>To add a new supplier:\u003C/p>\n\u003Col>\n\u003Cli>Click the \u003Cstrong>‘New Supplier’\u003C/strong> button.\u003C/li>\n\u003Cli>A form will open with three sections:\u003C/li>\n\u003C/ol>\n\u003Ch3>Supplier Details\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Name\u003C/strong> (required) — the supplier’s business name.\u003C/li>\n\u003Cli>\u003Cstrong>Location / Country\u003C/strong> (required) — select the supplier’s country from the dropdown.\u003C/li>\n\u003Cli>\u003Cstrong>Address\u003C/strong> — the supplier’s street address.\u003C/li>\n\u003Cli>\u003Cstrong>Website\u003C/strong> — the supplier’s website URL.\u003C/li>\n\u003Cli>\u003Cstrong>EC Number\u003C/strong> (optional) — toggle \u003Cstrong>‘Supplier has an EC number’\u003C/strong> to enter their:\n\u003Cul>\n\u003Cli>\u003Cstrong>Country Code\u003C/strong> (e.g., GB)\u003C/li>\n\u003Cli>\u003Cstrong>Approval Number\u003C/strong>\u003C/li>\n\u003Cli>\u003Cstrong>EC Letters\u003C/strong> (e.g., EC)\u003C/li>\n\u003C/ul>\n\u003C/li>\n\u003C/ul>\n\u003Ch3>Contact Details\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Contact Name\u003C/strong> — the name of your main contact at the supplier.\u003C/li>\n\u003Cli>\u003Cstrong>Contact Telephone\u003C/strong> — their phone number.\u003C/li>\n\u003Cli>\u003Cstrong>Contact Email\u003C/strong> — their email address (also used if you grant them supplier access to Forkto).\u003C/li>\n\u003C/ul>\n\u003Ch3>Supplier Info\u003C/h3>\n\u003Cul>\n\u003Cli>\u003Cstrong>Goods Supplied\u003C/strong> — what the supplier provides (e.g., “Fresh vegetables, dairy products”).\u003C/li>\n\u003Cli>\u003Cstrong>Lead Time\u003C/strong> — how long orders typically take.\u003C/li>\n\u003Cli>\u003Cstrong>Delivery Days\u003C/strong> — tick which days the supplier delivers (Monday through Sunday).\u003C/li>\n\u003Cli>\u003Cstrong>Notes\u003C/strong> — any additional information about the supplier.\u003C/li>\n\u003C/ul>\n\u003Col start=\"3\">\n\u003Cli>Click \u003Cstrong>‘Save’\u003C/strong> to add the supplier. They’ll appear in your supplier list straight away.\u003C/li>\n\u003C/ol>\n\u003Ch2>Viewing Supplier Details\u003C/h2>\n\u003Cp>Each supplier card shows all populated fields at a glance, including their name, address, contact details, goods supplied, delivery days, and any notes. Cards with an EC number will also display the Plant ID.\u003C/p>\n\u003Cp>Click on a supplier card or table row to open their full details.\u003C/p>\n\u003Ch2>Editing a Supplier\u003C/h2>\n\u003Cp>To update a supplier’s information:\u003C/p>\n\u003Col>\n\u003Cli>On the supplier card, click the \u003Cstrong>three-dot menu\u003C/strong>.\u003C/li>\n\u003Cli>Select \u003Cstrong>‘Edit’\u003C/strong>.\u003C/li>\n\u003Cli>Update any of the fields across the three sections (Supplier Details, Contact Details, Supplier Info).\u003C/li>\n\u003Cli>Click \u003Cstrong>‘Save’\u003C/strong> to apply your changes.\u003C/li>\n\u003C/ol>\n\u003Ch2>Contacting a Supplier\u003C/h2>\n\u003Cp>If a supplier has a contact email on file, you can quickly send them an email:\u003C/p>\n\u003Col>\n\u003Cli>On the supplier card, click the \u003Cstrong>three-dot menu\u003C/strong>.\u003C/li>\n\u003Cli>Select \u003Cstrong>‘Send Email’\u003C/strong> — this opens your email client with the supplier’s address pre-filled.\u003C/li>\n\u003C/ol>\n\u003Ch2>Archiving a Supplier\u003C/h2>\n\u003Cp>If you no longer work with a supplier but want to keep their records:\u003C/p>\n\u003Col>\n\u003Cli>On the supplier card, click the \u003Cstrong>three-dot menu\u003C/strong>.\u003C/li>\n\u003Cli>Select \u003Cstrong>‘Archive’\u003C/strong>.\u003C/li>\n\u003Cli>Confirm when prompted.\u003C/li>\n\u003C/ol>\n\u003Cp>The supplier will be hidden from the main view. To see archived suppliers:\u003C/p>\n\u003Cul>\n\u003Cli>Toggle \u003Cstrong>‘Show Archived’\u003C/strong> in the filter options at the top of the page.\u003C/li>\n\u003C/ul>\n\u003Ch2>How Suppliers Link to Other Features\u003C/h2>\n\u003Cp>Supplier records are used across Forkto for traceability:\u003C/p>\n\u003Cul>\n\u003Cli>\u003Cstrong>Intakes\u003C/strong> — when logging ingredient, meat, or packaging intakes, you select the supplier from a dropdown. This links the delivery to the supplier’s record for audit and traceability purposes.\u003C/li>\n\u003Cli>\u003Cstrong>Supplier Access\u003C/strong> — you can grant suppliers limited login access to Forkto. This is managed under \u003Cstrong>Settings > Supplier Access\u003C/strong> (see the \u003Ca href=\"/help/user-management\">User Management\u003C/a> guide for details).\u003C/li>\n\u003C/ul>\n\u003Ch2>Auditor Access\u003C/h2>\n\u003Cp>If your account has the \u003Cstrong>Auditor\u003C/strong> role, you can view supplier records but cannot create, edit, or archive suppliers.\u003C/p>\n\u003Chr>\n\u003Cp>Keeping your supplier directory up to date ensures accurate traceability across your supply chain. Regularly review supplier details, delivery schedules, and certifications as your business relationships evolve.\u003C/p>\n",[11,16,21,26,31,36,41,46,51,56,61,66,71,76,81,86,88,93,98,104,110,115],{"id":12,"category":5,"title":13,"description":14,"lastUpdated":8,"excerpt":15},"allergens","Allergen Management","Learn how to manage allergen information for your menu items and generate allergen matrix reports in Forkto.","\nThe Allergens page in Forkto lets you track which of the 14 major allergens are present in your menu items. You can view your allergen data as a matr...",{"id":17,"category":5,"title":18,"description":19,"lastUpdated":8,"excerpt":20},"audits","Audits","Learn how to create, perform, and score internal and external audits in Forkto.","\nThe Audits feature in Forkto lets you perform structured audits of your business — covering hygiene, structural, and management standards. You can re...",{"id":22,"category":5,"title":23,"description":24,"lastUpdated":8,"excerpt":25},"check-form-builder-management","Check Form Builder & Management","Learn how to create, manage, and customise check forms for your food business using Forkto's Check Form Builder.","\nThe Check Form Builder lets you create custom digital forms for operational checks in your business — things like opening checklists, cleaning schedu...",{"id":27,"category":5,"title":28,"description":29,"lastUpdated":8,"excerpt":30},"clock-in-clock-out","Clock In / Clock Out","Learn how to track working hours using Forkto's Clock In / Clock Out feature for accurate time management.","\nThe Clock In / Clock Out feature in Forkto lets your team record their working hours. Staff clock in at the start of a shift and clock out when they ...",{"id":32,"category":5,"title":33,"description":34,"lastUpdated":8,"excerpt":35},"complaints","Complaints","Learn how to log, track, and resolve supplier complaints in Forkto.","\nThe Complaints feature in Forkto lets you log and track complaints against suppliers when there's an issue with a meat delivery. You can document the...",{"id":37,"category":5,"title":38,"description":39,"lastUpdated":8,"excerpt":40},"departments","Departments","Learn how to create and manage departments to organise your team and control access to data in Forkto.","\nDepartments in Forkto let you organise your team into groups — such as Kitchen, Front of House, or Production. Departments control which data team me...",{"id":42,"category":5,"title":43,"description":44,"lastUpdated":8,"excerpt":45},"files-management","Files Management","Learn how to upload, organise, and manage important documents for your food business using Forkto's Files section.","\nThe Files page in Forkto gives you a central place to store and manage important documents for your business — things like certificates, policies, su...",{"id":47,"category":5,"title":48,"description":49,"lastUpdated":8,"excerpt":50},"intakes","Intakes","Learn how to book in meat, ingredients, packaging, and deliveries using Forkto's intake system.","\nIntakes in Forkto are how you record goods arriving at your business. When you book in a delivery of meat, ingredients, or packaging, the items are a...",{"id":52,"category":5,"title":53,"description":54,"lastUpdated":8,"excerpt":55},"issues","Issues & Corrective Actions","Learn how to create, track, and resolve issues and corrective actions in Forkto to maintain food safety standards.","\nThe Issues feature in Forkto helps you track problems and corrective actions across your business. Issues can be created manually or generated automa...",{"id":57,"category":5,"title":58,"description":59,"lastUpdated":8,"excerpt":60},"locations-management","Locations Management","Learn how to add, edit, and manage the locations of your food business in Forkto.","\nThe Locations page in Forkto lets you manage all the physical sites your business operates from. Each location can have its own address, temperature ...",{"id":62,"category":5,"title":63,"description":64,"lastUpdated":8,"excerpt":65},"products","Products","Learn how to produce, track, and label products from your recipes in Forkto.","\nThe Products section in Forkto is where you produce finished products from your [recipes](/help/recipes). When you run a production, stock is consume...",{"id":67,"category":5,"title":68,"description":69,"lastUpdated":8,"excerpt":70},"reports","Reports","Learn how to view, filter, and export reports across all areas of your business in Forkto.","\nThe Reports section in Forkto gives admins and auditors a central place to view and export data from across the platform — intake records, temperatur...",{"id":72,"category":5,"title":73,"description":74,"lastUpdated":8,"excerpt":75},"client-profile","Settings & Business Profile","Manage your business details, preferences, billing, and account settings in Forkto.","\nThe Settings page is your central hub for managing everything about your Forkto account — from business details and preferences to billing, team acce...",{"id":77,"category":5,"title":78,"description":79,"lastUpdated":8,"excerpt":80},"staff-rota","Staff Rota","Learn how to schedule shifts, manage your team's rota, and let employees view their own schedules in Forkto.","\nThe Staff Rota in Forkto lets you plan your team's work schedule on a weekly calendar. Admins build the rota and publish it, and employees can view t...",{"id":82,"category":5,"title":83,"description":84,"lastUpdated":8,"excerpt":85},"stock-management","Stock Management","Learn how to view and manage your stock levels across all intake types in Forkto.","\nThe Stock page in Forkto gives you a unified view of your inventory across all intake types — meat, ingredients, packaging, deliveries, and produced ...",{"id":4,"category":5,"title":6,"description":7,"lastUpdated":8,"excerpt":87},"\nThe Suppliers page in Forkto lets you maintain a directory of all your food suppliers, including their contact details, delivery schedules, and certi...",{"id":89,"category":5,"title":90,"description":91,"lastUpdated":8,"excerpt":92},"training","Training","Learn how to create training courses, assign them to team members, and track completion in Forkto.","\nThe Training feature in Forkto lets you create training courses from PDF documents, assign them to team members, and track who has completed their tr...",{"id":94,"category":5,"title":95,"description":96,"lastUpdated":8,"excerpt":97},"user-management","User Management","Learn how to add, manage, and organise your team members in Forkto, including roles, locations, and access control.","\nUser Management in Forkto lets you add team members, assign roles, control what they can access, and organise them by location. You'll find it under ...",{"id":99,"category":100,"title":101,"description":102,"lastUpdated":8,"excerpt":103},"recipes","Food Management","Recipes","Learn how to create and manage recipes in Forkto, including adding ingredients from stock, setting up labelling details, and producing products.","\nRecipes in Forkto let you define the ingredients, quantities, and details for the food products your business makes. Once a recipe is set up, you can...",{"id":105,"category":106,"title":107,"description":108,"lastUpdated":8,"excerpt":109},"checks","Health & Safety","Checks","Learn how to perform, view, and manage operational checks to maintain standards in your food business.","\nChecks in Forkto let your team complete digital check forms — things like opening checklists, cleaning schedules, delivery inspections, or any other ...",{"id":111,"category":106,"title":112,"description":113,"lastUpdated":8,"excerpt":114},"food-temperature-records","Food Temperature Records","Learn how to log, view, and manage temperature records for food preparation stages to ensure compliance with health and safety standards.","\nFood Temperature Records in Forkto lets you track the temperature of food items through each stage of preparation — cooking, cooling, reheating, hot-...",{"id":116,"category":106,"title":117,"description":118,"lastUpdated":8,"excerpt":119},"temperature-logging","Temperature Logging","Learn how to log, monitor, and manage temperature readings to maintain food safety standards in your business.","\nTemperature Logging in Forkto helps you record and track the temperatures of your fridges, freezers, and other storage areas. Keeping on top of your ...",1779266070824]